Why I can not see any phone numbers assigned on my VerbumCall portal?

What to do if you can not see any phone number assigned to you in your VerbumCall web portal.

To use the assigned numbers on your web portal, it is important to note that you must be an Agent user of your organization. Being an Agent user grants you the necessary permissions and access to utilize the assigned phone numbers effectively.

If you find that there are no phone numbers assigned to your Web Portal, we recommend the following steps:

1. Double-check that you are using your VerbumCall Agent credentials to log in. It is quite common for users to unintentionally log in as an Admin instead of an Agent. Using the correct credentials will ensure that you have the appropriate privileges to view and manage the assigned phone numbers.

2. Reach out to the VerbumCall admin of your organization. They are responsible for managing the phone number assignments within your organization. By contacting them, you can verify if the correct phone numbers have been assigned to you. They will be able to assist you in resolving any discrepancies or issues related to the assignment of phone numbers.

Remember, having the correct permissions and contacting the relevant admin will help ensure that you can effectively utilize the assigned phone numbers on your web portal.