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HIPAA Compliance

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OneMeta HIPAA Compliance, security, geo-location, geo-fencing, OneMeta offers language services that are compliant with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) upon request. Our services provide multiple safeguards that protect the privacy and security of personal health information. We are committed to providing best-in-class security measures for customer data protection, as evidenced by our successful passing of numerous security audits from various Fortune500, healthcare, education, and government organizations. Our HIPAA compliant workflows are equipped with several security measures to ensure the safety of customer data.

 

INFRASTRUCTURE AND NETWORK SECURITY

All data submitted to OneMeta is securely stored on dedicated Microsoft Azure data centers. These facilities are ISO certified and are proactively monitored by Microsoft staff who work around the clock. They are also kept up-to-date with the latest security patches, ensuring complete security of the data. The Azure data centers are among the most advanced in the world, providing reliable uptime for the OneMeta service.

WORKER SECURITY AND CONFIDENTIALITY

Our team of crowd workers is carefully selected, trained, and authorized to handle content that contains Personal Health Information (PHI) and Personally Identifiable Information (PII). We have workflows in place to ensure that data requiring HIPAA-compliant processes is kept separate from other data. This helps to ensure that our teams are always aware of the type of data they are working with. We require all team members to sign a Business Associate Agreement (BAA) and pass an entrance exam to demonstrate their proficiency in handling medical data before they can join our HIPAA-compliant work team. Additionally, upon request, workers attached to a specific project can provide attestations stating that they have maintained data confidentiality upon completion of the project.

QUALITY ASSURANCE SECURITY MEASURES

We have taken strict measures to ensure the quality and security of our services. Our workers access the content only through our secure, encrypted work delivery platform, which prevents them from downloading and storing files in progress on their computers. Additionally, they have access to advanced OneMeta transcription and translation tools to ensure accuracy and efficiency. Before working on client files, our crowd-workers undergo a series of rigorous exams and tests to validate their quality and efficiency.

GEO-LOCATION AND GEO-FENCING

We provide geo-location and geo-fencing services as per your request. With our services, your data can be restricted to certain geographic regions, and we can also set up dedicated servers within any location to ensure that your data remains in a specific location. Additionally, we can create geo-fences around worker teams based on your requirements. We are capable of adapting our workflow to meet your specific needs for maintaining data in a certain location.

DATA MAINTENANCE AND SUBMISSION PROCESS

To ensure data meets the necessary requirements for HIPAA compliance, we have set up a series of workflows outside of our normal processes.The security and confidentiality of customer data is of utmost importance to us. As such, we employ a secure file transfer protocol (SFTP) platform that is tailored to meet the requirements of the Health Insurance Portability and Accountability Act (HIPAA). Access to this platform is restricted to essential personnel only, ensuring that data is maintained with the highest level of discretion. Upon completion of a project, we adhere to a policy of deleting all data relating to that project within 30 days, unless a request to the contrary is received.

Our SFTP platform is highly customizable and can be tailored to meet a variety of requirements, including enabling multiple users access within a single organization, administrator functionality, and automated notifications of data submission/completion. We are committed to ensuring that our customers receive the highest level of service, and we take every precaution to ensure that their data remains secure at all times.

GETTING STARTED

If you have any questions or would like to learn more about OneMeta's HIPAA compliant workflows and processes, please contact us at compliance@onemeta.ai  or security@onemeta.ai If you have a project, use case, or would like a quote on any language services that require a HIPAA compliant process, please send us details on your project at compliance@onemeta.ai or security@onemeta.ai and we will be in touch shortly.

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